Usually unlock codes are delivered within the time frame, however in some cases it may take up more business days depending on the service selected. Many times our emails go to our customers junk mail. Please verify your unlock email is not there. You can contact us here if you have any questions regarding your order
Waiting time varies depending on the service you choose from our list. You can see the approximate waiting time of your order by filling in the form in the homepage. If you have any questions you can contact us here using.
Yes you'll received a refund if we can't get you the unlock code for your phone But if you send us a wrong IMEI we will not refunded you for that, because wrong IMEI will generate wrong code. Have a question? contact us here
You can simply insert a non-accepted sim card into your phone. Power on the phone and see if he asked for unlock code or type "#7465625*638*#" This will also prompt you to enter the code. If you have a question email us here
Dial *#06# and the IMEI number will appear in the screen. Include only the first 15 digits and ignore the dots. Please make sure your IMEI number is 100% correct before placing your order. No refunds can be given if the IMEI number you provided is inaccurate.
Your phone will only be compatible with GSM sim cards. Most of the sim cards are GSM. However there are a few service providers that operate under a CDMA network. To avoid any misunderstanding we recommend that you call your new service provider and ask them if their sim cards are GSM or CDMA. You can also send us your question using the Contact Us form.
No. There is no risk on damaging your phone. The warranty will not be voided. In fact, unlocking your phone will increase the resale value and you can sell it at a higher price in the future.